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360° Analytics Solutions

Leverage a comprehensive, 360-degree view of the data that defines your customers, suppliers, or employees and improves how you engage with them


Customer 360°

Customer data is often collected and stored across multiple internal systems. This is especially true for larger organizations that have grown through mergers or acquisition. Bring it all together from across your organization and create unparalleled perspectives with Process Tempo.


Uncover patterns that exist within your data to help drive new sales opportunities

Optimize Marketing Strategies

Tailor efforts and design personalized messages based on the habits of high value customers

Grow Lifetime Value

Capture recency, frequency and profitability of your customers

Increase Customer Acquisition

Target customers that match the profile of high-profit, repeat customers

Increase Quota Attainment

Empower sales and marketing with direct access to granular customer data

Improve Customer Loyalty

Capture, identify, and analyze patterns that indicate customer churn

Supplier 360°

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Having a 360-degree view of your suppliers offers a comprehensive and holistic understanding of your supplier relationships and the associated risks and opportunities.

Key benefits of a 360-degree view of your suppliers:

  • Identify and Mitigate Risks: A complete view of your suppliers allows you to identify potential risks and vulnerabilities in the supply chain.

  • Negotiation Power: A comprehensive understanding of your suppliers' financial health, cost structures, and market dynamics empowers you to negotiate better terms, pricing, and contracts.

  • Quality and Reliability: Monitoring supplier performance in terms of product or service quality, on-time delivery, and consistency is essential to ensure your products meet your quality standards and deadlines.

  • Performance Benchmarking: A 360-degree view allows you to benchmark suppliers against one another, promoting healthy competition and continuous improvement.

  • Legal and Ethical Compliance: Ensure that your suppliers adhere to legal, ethical, and environmental regulations and standards, reducing the risk of legal liabilities and reputational damage.

  • Sustainability: Evaluate your suppliers' environmental and social responsibility practices, aligning with your organization's sustainability goals and values.

  • Data-Driven Decision Making: Access to accurate and up-to-date supplier data enables data-driven decision-making, reducing reliance on gut feelings and intuition.

In summary, having a 360-degree view of your suppliers is critical for effective supply chain management, risk mitigation, cost control, and strategic decision-making. It allows you to build stronger, more reliable supplier relationships and positions your organization to respond effectively to both challenges and opportunities in the global marketplace.

Employee 360°

A 360-degree view of your employees is essential to better understanding, managing, and supporting a complex and diverse workforce. 

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Key benefits of a 360-degree view of your employees:

  • Employee Engagement and Satisfaction: A holistic view of employees allows organizations to identify individual needs and preferences, which can be used to create a more engaging and satisfying work environment.

  • Feedback and Improvement: It enables organizations to gather feedback from employees, make necessary improvements, and foster a positive work culture that promotes engagement and job satisfaction.

  • Succession Planning: A 360-degree view provides insights into employee skills, potential, and readiness for leadership roles, facilitating succession planning and talent development.

  • Identifying High-Potential Employees: It helps in identifying high-potential employees who can be groomed for key positions within the organization.

  • Promoting Diversity: Organizations can use employee data to measure and enhance diversity and inclusion efforts, ensuring that the workplace is representative and welcoming to all.

  • Mitigating Bias: It helps in identifying and addressing bias in hiring, promotion, and compensation, promoting fairness and equality.

  • Anticipating Workforce Needs: Understanding employee skills, career aspirations, and potential enables organizations to plan for future workforce needs, ensuring the right talent is available at the right time.

  • Supporting Employee Well-being: A comprehensive view allows organizations to monitor employee health, well-being, and stress levels. This information can be used to implement wellness programs and support systems.

  • Training and Development: Understanding the skills and competencies of employees enables organizations to create targeted training and development programs.

  • Identifying Retention Risks: By analyzing employee data, organizations can identify employees at risk of leaving and take proactive steps to retain them.

  • Compliance Monitoring: It helps in monitoring and ensuring compliance with labor laws, regulations, and industry standards, reducing legal risks and liabilities.

Getting Started


Make it Easy

The path of least resistance has to be a solution that is more secure, less complex and less error prone than the spreadsheet. Process Tempo combines all of the features users need in a single, comprehensive platform that integrates with existing systems to create meaningful insights quickly and easily.

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Overcome Bad Data

A significant challenge to overcome often has to do with user confidence in the data. Bad data helps no one. Process Tempo solves this problem by making data access easier - which helps to spot problem sooner and allows users to take immediate action when they spot a problem. Something most dashboard solutions simply do not offer.

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To create a comprehensive 360-perspective requires data to be blended from multiple, disconnected sources. This is especially true for organizations that have grown through merger or acquisition. The challenge is that these systems do not always play nicely together. Process Tempo makes it easy to blend data from multiple systems to create the picture the organization needs to better serve its customers.

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Learn More

Contact our team so that we can help you get started.

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