USE CASE: CUSTOMER ANALYTICS
A scalable, enterprise-class, customer data platform
See your customers in a whole new light
89%
*The average customer loss rate due to poor customer service
86%
*Percent of customers who will pay more for better customer service
*Source: RightNow
Process Tempo provides the perfect platform to combine customer data to help you understand how to best serve them.
Customer Analytics Opportunities:
Increase Revenue
by uncovering patterns that exist within your data. This ability will help drive new sales opportunities
Increase Quota Attainment
by empowering your sales and marketing teams with direct access to granular customer data
Increase Customer Acquisition
by targeting customers that match the profile of high-profit, repeat customers
Grow Lifetime Value
by utilizing state-of-the-art analytics that capture recency, frequency and profitability of your customers
Optimize Marketing Strategies
by tailoring efforts and designing personalized messages based on the habits of high value customers
