360° Analytics

Personalize with always-on data value delivery

Leverage a comprehensive, 360-degree view of the personas you need, from customers, to employees, to your clients, and more. Understand interactions, boost retention rates, and intelligently segment personas according to meaningful data and trends. 

Recommended for you: Getting Started with 360 Analytics

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Meet changing customer expectations

As B2B & B2C consumer behavior continues to evolve, it’s essential to tailor solutions that can meet these changing demands. Flexible, agile data solutions like Process Tempo help keep your data moving at the pace of business so you can meet your consumers where they stand.

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Reduce complexity, increase visibility

The ever-changing, increasing complexity of the supply chain is leaving your data operations in a vulnerable and overwhelmed state. Provide relief and start delivering holistic visibility into your supply chain systems so you can quickly process critical real-time data and provide the much-needed security to keep things running in an increasingly digital world.

Leverage strategic partnerships

Partnerships are a strategic way to reduce costs while improving customer service and functionality. Your businesses may not have the expertise or bandwidth to support more innovative processes, so look to solutions like Process Tempo to keep your processes up to date and moving. Our services arm and team of experts is here to help, stepping in to provide much-needed relief and allowing you to focus on what you do best.

Future-proof your operations

Today’s supply chain leaders are leveraging data and digitizing processes to help re-evaluate operations, streamline management, and seek out strategies to boost business resilience. With Process Tempo on board, future-proofing has never been more simple to execute. Identify opportunities, reduce inefficiencies, and respond to changing conditions faster than ever.

Build your resilient supply chain with Process Tempo

With a data platform that's more connected, customizable, and user-centric than ever, now is the perfect time to grow with Process Tempo.

USE CASE: CUSTOMER ANALYTICS

A scalable, enterprise-class, customer data platform
See your customers in a whole new light
Customer Analytics Opportunities

Increase Revenue

by uncovering patterns that exist within your data. This ability will help drive new sales opportunities

Increase Quota Attainment

by empowering your sales and marketing teams with direct access to granular customer data

Increase Customer Acquisition

by targeting customers that match the profile of high-profit, repeat customers

Grow Lifetime Value

by utilizing state-of-the-art analytics that capture recency, frequency and profitability of your customers

Optimize Marketing Strategies

by tailoring efforts and designing personalized messages based on the habits of high value customers

Improve Customer Loyalty

by capturing, identifying, and analyzing patterns that indicate customer churn

Process Tempo provides the perfect platform to combine data to help you understand how to best serve your customers in a modern world.

89%

The average customer loss rate due to poor customer service

*Source: RightNow

86%

Percent of customers who will pay more for better customer service

*Source: RightNow